Leadership Articles

Warning – this article contains “triggers” like accountability and self-sufficiency that might upset some readers. The Millennials are coming!  The Millennials are coming! Us poor Gen Xers are about to be overwhelmed by another giant generation.  Just as we finally pry the reluctant-to-retire Boomers’ cold, dead hands from their mouses, the Millennials are clobbering us […]

     I don’t understand it.  I walk into retail stores and restaurants every day and no one seems to want my money.  Employees hardly greet me.  They seem annoyed if I ask a question or even approach the counter.  And they are all behind the counter, usually talking to each other. Yep, talking to […]

….it was the worst of times.  As I write this, the election is about to take place.  According to the polls, it’s very close.  So regardless of the outcome, a lot of us are going to be unhappy.  It’s been a tough year for many, marked more by stress and worry than peace and joy. […]

     I recently attended the Society for Human Resources’ national convention.  While I was there, I reviewed a study by a company called Achievers.  It was designed to see if CEOs and HR professionals really knew what employees were thinking about three key factors in employee retention: feedback, recognition, and managerial communication.  The results […]

Many of you are involved with associations, chambers of commerce or other not-for-profit organizations governed by Boards of Directors. As a former nonprofit executive, I find this structure can be awfully hard to work with— the Executive Director is supposed to run the show and the board members are key volunteers, but the Executive Director […]